Dear Patients:

It saddens us to inform you that one of our Clinic Team Member has tested positive for COVID-19 (Today 04 Dec). Test was performed Thursday 02 Dec @ 10:45. This member had NO symptom before test was performed and continues to have no symptoms.  This individual was notified that a family member tested positive on Tuesday, 30 Nov.  The individual stayed home from 01 Dec  and got tested on 02 Dec.

Please follow the link for further information:

Testing, quarantine and isolation –

¨ Close contact¨ is defined as contact within 48 hours before test was performed or symptoms. Those of you who may be considered ¨close contact¨ have already been contact by our team members.

We are doing everything within our ability and resources to keep you as safe and healthy as you visit our clinic.  With many cases of COVID-19 transmitted before anyone knows they have been exposed, and with all the variables on how the virus can be introduced, we cannot 100 percent guarantee the virus won’t enter our workplace.

We continue to require that you self-assess daily for your own potential COVID-19 symptoms (fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrheal). If you have any of these symptoms, please contact us to reschedule your appointment.

You are welcome back when you have received a negative COVID-19 test, or you are symptom-free for at least 72 hours and at least seven days have passed since your first symptoms.

We are also continuing to take the following steps to help ensure, as best as possible, your health and safety while at Redcord Clinic:

  • Employees are required to wear masks or other facial coverings at all times while at work, unless granted a specific exception.
  • Employees are required to maintain 2 meters social distance from others at all times.
  • Employees must diligently wash their hands and otherwise use hand sanitizer (which we are provided around the workplace).
  • Employee must self-assess their own health before reporting to work, and no employee is permitted to come to work if they have any of the known symptoms of COVID-19.

When you are visiting our clinic it is required you use facial masks and keep 2 meter distance from other patients and employees.  During your treatment, the therapist will practice proper protocol to ensure yours and their safety during the treatment.

Thank you for your attention on this matter.  We wish you a nice day and look forward to you visiting us.

Best regards,

Redcord Team